RetailManager POS System FAQs
Answers to common questions about point of sale (POS) systems and AAAPOS RetailManager POS software, including RM-Mobile, Webstore Manager and RM-MultiStore, plus licensing, support and upgrades. Trusted by retailers across Australia, New Zealand, Asia and the Pacific Islands for more than 25 years.
Last updated by AAAPOS
RetailManager basics
Find answers to common questions about AAAPOS RetailManager POS software, legacy MYOB updates, support timelines, and system compatibility.
- What is AAAPOS RetailManager?
- Is AAAPOS RetailManager the same product as MYOB RetailManager?
- Is MYOB RetailManager discontinued or still supported?
Choosing a POS system
Learn what an integrated POS system is, how it differs from a cash register, and what hardware your small retail business needs in Australia.
- What is a POS system?
- What is the difference between POS software and POS hardware?
- How do you use a POS system?
POS software in Australia
Discover the best retail POS software for Australian stores. Integrates with Xero, MYOB accounting, and major banks’ EFTPOS terminals.
- What is the best POS system for a small retail business in Australia?
- Is RetailManager POS software designed for Australian businesses?
- Which Australian banks’ EFTPOS terminals work with RetailManager?
Jewellery store POS
Discover the best POS system for jewellery stores. Learn about custom barcode label printing, serial number tracking, lay-bys, and deposits.
- What is the best POS system for a jewellery store?
- Can RetailManager print jewellery tags and barcode labels?
- Can I track serial numbers on jewellery and watches in RetailManager?
RetailManager features
Track stock, process refunds, calculate discounts, and schedule promotional pricing with AAAPOS RetailManager point-of-sale features.
- Can RetailManager process sales, refunds, and discounts?
- Can RetailManager create purchase orders?
- Can I set different prices for different customers or pricing grades?
Customers, staff and reporting
Manage account customers, print loyalty barcode labels, set up multi-level staff security privileges, and simplify your retail GST reporting.
- Can RetailManager handle account customers and statements?
- Can RetailManager help with customer loyalty and marketing?
- Can I control what staff can see and do in RetailManager?
Inventory and stocktakes
Learn how to perform full or partial stocktakes, optimise stock reordering, and count inventory seamlessly using your mobile device camera.
- What is a stocktake?
- How do I do a stocktake in RetailManager?
- How can I improve inventory management in my retail store?
RetailManager v14
Review the latest RetailManager v14 features, data migration guides, custom docket setups, and mandatory card surcharge updates for 2026.
- What is AAAPOS RetailManager v14?
- How do I upgrade to RetailManager v14?
- Where can I see the latest RetailManager fixes and updates?
Licensing, pricing and support
Compare outright perpetual POS licences against monthly subscriptions. View 7-day technical support rates, response times, and plan details.
- How much does RetailManager cost?
- How can I buy RetailManager from AAAPOS?
- Does AAAPOS offer a subscription licence for RetailManager?
RM-Mobile
Turn your tablet or phone into a mobile point of sale. View RM-Mobile Hub requirements, device connection limits, and offline sales modes.
- What is AAAPOS RM-Mobile?
- Can I use an iPad or tablet as a POS in my shop?
- Which devices can run RM-Mobile?
Webstore Manager
Sync retail POS inventory with Shopify, WooCommerce, BigCommerce, and eBay. Prevent online overselling with automated stock updates.
- What is AAAPOS Webstore Manager?
- Which e-commerce platforms does Webstore Manager support?
- Can Webstore Manager connect RetailManager to Shopify?
RM-MultiStore
Link multiple retail shops to a single head office. Track stock across locations, transfer inventory, and back up remote store databases.
- What is RM-MultiStore?
- Can head office check stock at different stores?
- Can RM-MultiStore transfer stock between stores?
EFTPOS and accounting
Connect your point of sale directly to Xero, MYOB API, Linkly, and Tyro EFTPOS machines to cut counter data-entry errors.
- Can RetailManager integrate with Xero?
- Can RetailManager integrate with MYOB accounting software?
- Can RetailManager connect to EFTPOS terminals, and which providers are supported?
Hardware and setup
System requirements, POS hardware for small business, receipt printers and paper rolls, downloads, user guides and troubleshooting.
- What are the system requirements for RetailManager?
- Does RetailManager run on a Mac or in the cloud?
- What POS hardware does a small business need?
Training and help
Find a local RetailManager Professional (RMP) near you for on-site hardware installation, custom setup assistance, and staff training.
- What is a RetailManager Professional (RMP)?
- Can I find a RetailManager reseller near me?
- Can I get training for my staff?
Try a different word, or contact AAAPOS and we will help.
Still have a question?
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