RetailManager Features: FAQs

Yes. RetailManager handles cash and EFTPOS sales, refunds and returns, discounts, lay-bys, account sales, gift vouchers and credit notes from one sales window. You can set up the sales window to suit your shop, for example by choosing which payment types appear and skipping fields to speed up each sale.

For more information, see AAAPOS RetailManager POS software.

Related FAQs: EFTPOS and accounting FAQs.

RetailManager supports purchase-order workflows. The RetailManager v14 update page also describes the ability to transfer a purchase order to a different supplier when the goods arrive from another supplier. Confirm the exact process in your installed version.

Related FAQs: RetailManager v14 FAQs.

Yes. Pricing grades let you charge different prices to different customer groups, such as retail, trade and wholesale customers. You can set pricing grades globally, by category or for individual items, and assign a pricing grade to each customer.

For more information, see RetailManager video tutorials.

RetailManager’s promotional-pricing feature can apply a markup or markdown to selected stock items for a defined start and end date and time. A Promotions Performance Activity report can help review sales made during a promotion.

For more information, see RetailManager video tutorials.

Yes. RetailManager reports show what is selling, profit margins, stock levels and overall business performance, and help you manage GST reporting. The Promotions Performance Activity report also shows how your promotions performed.

For more information, see AAAPOS RetailManager POS software.

Yes. RetailManager prints barcode labels for your stock items on a label printer, so you can price products and scan them at the counter. It can also print customer barcode labels for membership or loyalty cards. For custom jewellery labels, AAAPOS provides an add-on tool included in your plan.

For more information, see AAAPOS RetailManager POS software.

Related FAQs: Hardware and setup FAQs and Customers, staff and reporting FAQs.

Yes. RetailManager stores customer records with contact details, account information and full sales history, so you can look up past purchases, run account sales and target customers with promotions. Customer details are also available on your phone through RM-Mobile.

For more information, see AAAPOS RetailManager POS software.

Related FAQs: RM-Mobile FAQs.

Yes. RetailManager works with barcode scanners, cash drawers, docket (receipt) printers, scales and customer pole displays. Receipt printers can connect by USB, serial or parallel port, and a cash drawer can connect through the printer. Check the model and connection type with AAAPOS before you buy.

For more information, see RetailManager video tutorials.

Related FAQs: Hardware and setup FAQs.

Yes. Lay-by is built into RetailManager. You create a lay-by with an initial deposit, record lay-by payments as the customer pays, and complete the sale once it is paid off. Lay-bys sit alongside account sales, sales orders, quotes, gift vouchers and credit notes.

For more information, see AAAPOS RetailManager POS software.

Yes. RetailManager handles quotes, sales orders and customer special orders. A special order covers an item you don’t usually stock: it is allocated to a supplier and a purchase order is created. You can email quotes and sales orders straight to your customers.

For more information, see AAAPOS RetailManager POS software.

Yes. RetailManager lets you classify stock into departments and up to three categories of your own, such as Style, Colour and Size. Retailers with several stores can use the Style Colour Size Matrix in RM-MultiStore to create stock codes for clothing and footwear. Online, Webstore Manager supports variants for Shopify and variations for WooCommerce.

For more information, see AAAPOS RetailManager POS software.

Related FAQs: RM-MultiStore FAQs and Webstore Manager FAQs.

Yes. RetailManager lets you create packages (also called kits or bundles) made up of several component stock items, such as a gift hamper or a product sold with its accessories. Staff sell the package as one item at the counter.

For more information, see AAAPOS RetailManager POS software.