Compare outright perpetual POS licences against monthly subscriptions. View 7-day technical support rates, response times, and plan details.
Last updated by AAAPOS
Licensing, pricing and support
RetailManager is a $75 per month subscription (after an $850 upfront payment covering setup and the first month) or a one-time $1,995 outright perpetual licence for one register. The subscription includes all upgrades, 7-day support and unlimited registers. The outright perpetual licence includes 12 months of support and upgrades, and extra registers are $595 each. After the first year, support and upgrades renew at $850 per year or $75 per month.
You can buy RetailManager online from the AAAPOS shop. Choose the monthly subscription or the one-time outright perpetual licence, then add the support plan you need. If you would like to see it first, contact AAAPOS and the team will arrange a demonstration.
Yes. The RetailManager subscription is $75 per month after an $850 upfront payment that covers initial setup and the first month. It includes unlimited registers, support 7 days a week by phone, email and TeamViewer, and all upgrades.
Yes. The outright perpetual licence is $1,995 one-time for one RetailManager register on the latest version, with 12 months of support and upgrades included. Extra registers are $595 each. After the first year, support and upgrades renew at $850 per year or $75 per month.
No. After the first 12 months you can stop paying for support and upgrades and keep using the software. You will no longer receive updates or support unless you renew.
Yes. RetailManager is available as a one-time outright perpetual licence for $1,995 for one register, with 12 months of support and upgrades included. After the first year, ongoing support and upgrades are optional, and you can keep using the software without paying a monthly fee.
Yes. Request a free demo through the Request a Demo form on the AAAPOS website, and the team will contact you to discuss the right solution for your shop. Webstore Manager and RM-MultiStore also each have a free 30-day trial.
Monthly and annual support plans include phone support, email support, remote assistance through TeamViewer and free software upgrades. RM-Mobile Standard is included at no extra cost while your plan is active. Hourly support is a one-off session and does not include free upgrades.
Monthly Support is $75 per month (12-month minimum term, per location) and Annual Support is $850 per year per location. Both include phone, email and TeamViewer remote support, plus free software upgrades. One-off hourly support is $350 per hour.
Yes. Hourly support is $350 per hour and covers phone, email and remote support through TeamViewer for a one-time session. It does not include free upgrades.
AAAPOS aims to respond to every support request within 2 business hours, and most issues are resolved the same day they are reported. Monthly and annual support plans also include priority access to after-hours support for critical issues.
Call 1300 555 115 within Australia or +61 3 8400 3083 from overseas. AAAPOS is open 7 days a week. Support hours are listed on the contact page.
Yes. There are two options. You can buy the MYOB RetailBasics upgrade to RetailManager for $850, which includes 12 months of phone, email and remote support, or choose a subscription for $25 per month. To set up the subscription, contact support.
